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Testimonials

GOOGLE
Heather Hanson
Full Star Full Star Full Star Full Star Full Star
11-15-2019
GOOGLE
Judith Alcala
Full Star Full Star Full Star Full Star Full Star
11-13-2019
Judith Alcala

Amazing customer service. Everyone is very friendly and helpful. Romero is the guy to go! Highly recommend Arrowhead Lexus

YELP
Richard O.
Full Star Full Star Full Star Full Star Full Star
11-12-2019
Richard O.

Was very helpful and never was pushing us to make a deal. And when we presented him with what we want to pay. He was more than willing to go ask. Was a real joy to deal with Jab.

GOOGLE
Ryan E
Full Star Full Star Full Star Full Star Full Star
11-1-2019
Ryan E

We purchased two vehicles from here and we're very happy with the people, the process and the service. They take great care of their customers when returning for regular service as well. I cannot recommend Arrowhead Lexus enough! Thank you Simon and Lee especially.

GOOGLE
Joe Smith
Full Star Full Star Full Star Full Star Full Star
10-26-2019
Joe Smith

They did recall work on an old Lexus for me, including the air bag recall. The staff is pleasant. The procedure was smooth and painless. The loaner car, a 2020 hybrid SUV, was very nice and enjoyable to test. It's got lane assist, which tries to keep the car in the lane if a person is inattentive and glides out. It also has a very interesting dynamic cruise control which keeps the car a certain distance from the vehicle ahead, and breaks however hard necessary when the vehicle ahead slows. The map functionality is nice. The computer interview is decent.

GOOGLE
Earl Dums
Full Star Full Star Full Star Full Star Full Star
10-23-2019
Earl Dums

Ask for Angelo for a CUSTOMER SATISFACTION experience

YELP
JB K.
Full Star Full Star Full Star Full Star Full Star
10-22-2019

I needed to have the wheel locks removed from my wheels as I lost the key. They got me right in and removed the wheel locks at no charge. I had a nice cup of coffee while I waited. This is an extremely nice dealership and they treat you like gold! P.S. The coffee lady is really cute!

GOOGLE
Jahnna Cali Santillo
Full Star Full Star Full Star Full Star Full Star
10-21-2019
Jahnna Cali Santillo

Fran Olivarez made our car buying experience as easy and painless as possible. She was no pressure and was so great to deal with. My husband and I both felt like we made a great friend in Fran. We came in and bought a Certified preowned RX 350 for me. Didn't have to do the usual haggle and feel like you are being taken advantage of by the dealership. Fran was such a great salesperson that she sold us 2 cars instead of just the one we came in buy. She truly listened to what my husband was wanting and he is thrilled with his new car. Fran went above and beyond and even came to our home to help us set up the garage door opener for both of our cars. What amazing service. Thank you to Fran and everyone at Arrowhead Lexus.

GOOGLE
Res Nullius
Full Star Full Star Full Star Full Star Full Star
10-17-2019
Res Nullius

If you want to drive a Lexus go see Simon Walker at Arrowhead Lexus! He helped us with our purchase of our beautiful Luxury Lexus! Simon assisted greatly with the smooth process of transitioning into our Lexus as he always had a welcoming and positive attitude. Go get your Lexus today!

GOOGLE
Matthew Thomas
Full Star Full Star Full Star Full Star Full Star
10-17-2019
Matthew Thomas

I had a wonderful experience at Arrowhead Lexus for the purchase of my car. Mark Weissman was the sales person who assisted me. He is a very professional person with good knowledge. He had answered all my questions. Shopping here at this place was a positive experience for me. They never force or push you to purchase something. Overall my experience was very nice.

GOOGLE
Timothy Wilcox
Full Star Full Star Full Star Full Star Full Star
10-15-2019
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Alfredo Delgado
Full Star Full Star Full Star Full Star Full Star
10-10-2019
Alfredo Delgado

👍always great to be at a Lexus dealership

GOOGLE
Howard Young
Full Star Full Star Full Star Full Star Full Star
10-9-2019
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Oksana Shulim
Full Star Full Star Full Star Full Star Full Star
10-8-2019
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Richard Blatman
Full Star Full Star Full Star Full Star Full Star
10-7-2019
Richard Blatman

Went to Arrowhead Lexus to turn back our lease early and lease a new Lexus SUV. worked with Simon, salesman in new cars and were able to work a deal on a new Lexus SUV lease. Don't worry about spending to much time there. They have a 'Food Bar' where you can get breakfast and lunch items and even hot chocolate, coffee or soft drinks all for no charge. Very modern a d clean dealership. If your not ready for a new vehicle, they also carry clean trade ins. Give them a try when your ready for a vehicle change.

GOOGLE
Richard Watson
Full Star Full Star Full Star Full Star Full Star
10-2-2019
Richard Watson

Outstanding as usual !!!!!!

GOOGLE
Eric Wohler
Full Star Full Star Full Star Full Star Full Star
10-1-2019
Eric Wohler

Mark did a wonderful job of finding the car with options I wanted. The process was smooth and didn’t take much time to complete. I would recommend Arrowhead Lexus to other buyers. Eric Wohler

GOOGLE
Debbie Christmas
Full Star Full Star Full Star Full Star Full Star
10-1-2019
Debbie Christmas

Had a great experience working with Fran. She was personable, friendly and answered all of our questions. If I knew of anyone interested in buying a Lexus, I would tell them to talk to her.

GOOGLE
Sue Kurkjian
Full Star Full Star Full Star Full Star Full Star
9-30-2019
Sue Kurkjian

Very pleased. Timely servivce and great waiting atmosphere . Thank you Chris B. And Carol.

GOOGLE
Pedro Velasco
Full Star Full Star Full Star Full Star Full Star
9-24-2019
Pedro Velasco

Just purchased an RCF. This is my second car purchased through Arrowhead Lexus. The experience both times has been super easy and super fast. I highly recommend.

GOOGLE
Kristy Teichman
Full Star Full Star Full Star Full Star Full Star
9-24-2019
Kristy Teichman

I had a really positive experience at Arrowhead Lexus and with my salesperson Simon Walker. He did not pressure and made the whole process easy. He is also very knowledgeable about the vehicles. I have had bad car buying experiences in the past and this was definitely the opposite of that. Go see Simon if you are ever in the market for a Lexus!

GOOGLE
Jeni eni
Full Star Full Star Full Star Full Star Full Star
9-23-2019
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Alex Boshi
Full Star Full Star Full Star Full Star Full Star
9-21-2019
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Ed Paquet
Full Star Full Star Full Star Full Star Full Star
9-19-2019
Ed Paquet

Amazing Experience. Top level service. Highly recommended.

GOOGLE
LLStanley100
Full Star Full Star Full Star Full Star Full Star
9-19-2019
LLStanley100

Mark Goss was so easy to work with! He has a low-key easy-going manner and made us comfortable with buying a car from the beginning. We would recommend working with him without hesitation.

GOOGLE
Steven Simon
Full Star Full Star Full Star Full Star Full Star
9-11-2019
Steven Simon

These guys are the best. Ask for Simon, he really was great as well as all of the staff at Arrowhead.... in a time where buying a car can be a dreaded experience, I have to say, these guys made it pleasant and fun again! Give them a try. It’s worth the trip.

GOOGLE
Chris Dannunzio
Full Star Full Star Full Star Full Star Full Star
9-11-2019
Chris Dannunzio

I have to admit that my initial experience with Arrowhead Lexus wasn’t ideal, however the very next morning I received a call from Will the GM and he was determined to change that & ensure that I have an exceptional car buying experience. Will & Dave as a team ended up totally exceeding my expectations and I have to say that in the end it was one of my best car buying experiences! I got the exact car I wanted and I couldn’t be happier!! Thank you Arrowhead Lexus!!

GOOGLE
Nichole Kulp - Realtor
Full Star Full Star Full Star Full Star Full Star
9-11-2019
Nichole Kulp - Realtor

Great experience at Arrowhead Lexus! Austin Parker was very helpful and a great communicator. He made the purchase process smooth and quick (since I was in a hurry the day I went in). He made himself available to accommodate my schedule. He even when above and beyond to drop off Lexus Coffee mugs to my office for my Team! Would definitely recommend all my friends and family here to Arrowhead Lexus.

YELP
Chris D.
Full Star Full Star Full Star Full Star Full Star
9-10-2019
Chris D.

My initial experience with this dealership was less than ideal, but the very next morning I received a call from the general sales manager Will. He completely changed my opinion of the Arrowhead Lexus dealership! Needless to say Will & Dave exceeded my expectations and I ended up with an exceptional sales experience and ended up with the exact car I wanted! I can't thank Arrowhead Lexus enough!

GOOGLE
David Flagg
Full Star Full Star Full Star Full Star Full Star
8-30-2019
David Flagg

Great dealership with excellent staff. First time Lexus owner and thrilled with arrowhead Lexus. If your looking for an new or used vehicle be sure to see Fran. She provides a high level of customer service and knows her product!! Thanks

GOOGLE
Cynthia Leppell
Full Star Full Star Full Star Full Star Full Star
8-29-2019
Cynthia Leppell

Arrowhead Lexus showed me that they wanted my business without being pushy. They encouraged me to test drive different vehicles and thoroughly explained the features of each vehicle. They allowed me to set my own pace of car buying. Simon and Fran were wonderful to work with. Diane handled the financial paperwork quickly to get me on my way. I would recommend this dealership to anyone looking to purchase a Lexus.

GOOGLE
RODNEY BELSHAM
Full Star Full Star Full Star Full Star Full Star
8-28-2019
RODNEY BELSHAM

"I enjoyed the experience, and the atmosphere of the dealership." My contact with Simon Walker has been excellent experience and I have now brought 3 cars through him over the last few years. Top rate dealership.

GOOGLE
Rosa Aguirre
Full Star Full Star Full Star Full Star Full Star
8-28-2019
Rosa Aguirre

Great Lexus dealer, we drove in from Lake Havasu and Mark Goss the Sales Consultant greeted us at the door. The deal was made over the phone so all we had to do was to sign the contract. He had the new vehicle ready to go, the rest of the staff was also very pleasant and informative!

GOOGLE
Richard Morse
Full Star Full Star Full Star Full Star Full Star
8-27-2019
Richard Morse

Purchased a 2019 Lexus RC350 from Arrowhead Lexus. Sales rep was Fran Olivarez and made a new car purchase very enjoyable. Fran is not a high pressure salesperson and is willing to take the time to explain all of the newer features as well as mechanical questions. She really made a great experience of purchasing a new car. RM

GOOGLE
ebmjohnson
Full Star Full Star Full Star Full Star Full Star
8-27-2019
ebmjohnson

Purchased an used car from Arrowhead Lexus in August 2019 and I can't speak highly enough about the staff. David the sales person who helped me was very respectful and helpful all along the process. Kyle the guy who ran me through features on the new car was friendly and knowledgeable. Even though I bought a Ford from a Lexus dealership he was able to answer all my questions. The finance department is usually the stop I dread but she was super friendly and offered me a warranty but when I declined she wasn't pushy at all. The entire process was amazing. I never felt like I was being helped by the typical pushy car salesperson. I would definitely return to this dealership even though it is 50 miles away from me! Worth the drive!

YELP
Steven S.
Full Star Full Star Full Star Full Star Full Star
8-22-2019
Steven S.

I shopped all over the valley to lease an RX350. The prices, for the same car were all over the place. Prices varied over $100 per month on the same car! Even though Lexus had a program for a 10K mile lease, some dealers even quoted 7500 miles....and the price was still too high! Trevor gave me a fair price right off the bat. No hassles, no games! Simon was the best at handling what little negotiations were needed at delivery. Even my lease turn in was not an issue ( it usually turns out to be the worst when closing a deal) I am very pleased and would recommend them to anyone shopping for a new Lexus. Quick, easy, and actually a pleasant experience...when was the last time you had one of those at a car dealership?

GOOGLE
Peggy Snyder
Full Star Full Star Full Star Full Star Full Star
8-19-2019
Peggy Snyder

I have been dealing with Arrowhead Lexus since it first opened up and Angelo Tedeschi has been my salesman from the beginning. During that time I have purchased five cars from Angelo. He has always been a pleasure to work with and is always very knowledgeable about explaining any questions I may have. I have referred other people to Angelo and they all were extremely satisfied with his expertise. I will continue to ask for Angelo when I am car shopping. Sincerely, Peggy Snyder.

GOOGLE
Charles Lundy
Full Star Full Star Full Star Full Star Full Star
8-19-2019
Charles Lundy

The five stars are for Mark's performance. Great to work with. He knew his product and is very good with his followup. I looked at several other high end SUV's, and the salesmen weren't as professional and knowledgeable as Mark.

GOOGLE
cathee tankersley
Full Star Full Star Full Star Full Star Full Star
8-19-2019
cathee tankersley

It was a TRUE pleasure working with Arrowhead Lexus. Our salesperson, Dave Dallaire, was efficient, pleasant and took time to answer all of our questions, AND, the "no haggle" attitude means I will return again and again.

GOOGLE
Jim Smith
Full Star Full Star Full Star Empty Star Empty Star
8-17-2019
Jim Smith

No different from any other dealer when it comes to purchasing a pre-owned auto. I was in the market for a particular vehicle and found one here at Arrowhead and although priced a bit higher than similar vehicles, decided to have a look. I noted a few imperfections in the vehicle which was expected however trying to negotiate these flaws into the sale price was an uphill battle as I was told that they were only making $100 on the sale of this vehicle. I’m not sure if anyone falls for that gimmick but I sure don’t, especially when I see the same vehicle roll across the auction block for about $6k less and this was a trade in so you know they paid bottom dollar. Moving forward I decided to end my car shopping and just buy it as it had one owner so the next step for them was to “hurry up and buy”.. No test drive, no discussion of warranty just come sign the paperwork and go. I finally got the test drive and was told the vehicle would be cleaned while we did the paperwork. Ok, fair enough.. Get the vehicle home to find a wheel acid stain on the black carpet leaving a big bleached area. The door, hood and trunk jamb were filthy so I took two hours out of my time and cleaned the vehicle the way it should have been cleaned in the first place. Upon washing it I saw that the detailer must have used a paint pen on the bumper to cover some scratches and the color isn’t even close to matching. I called the finance manager the next day to tell her about the carpet and sure enough she wasn’t available. Called the next day at 10:30 am and was told she was already gone for the day. Called the following day and finally got her on the phone.. I told her about the mishap and was told she would speak to the detailer and call me right back. Nada.. A few days later I got a text from the salesman asking if everything was satisfactory so I shared my concern about the carpet hoping for a result other than the non responsive finance manager but wouldn’t you know it? I got the same reply, nada.

GOOGLE
Mark Granoff
Full Star Full Star Full Star Full Star Full Star
8-13-2019
Mark Granoff

I have purchased many new cars in my life, however, Keith Kinney is the most professional sales person who I have ever worked with. He is a patient individual who answered all of our questions with a vast knowledge of the automotive business. He is a hard-working individual who helped us to understand all of the aspects of our Lexus and its financing. Keith was with us every step of the way, as we completed the transaction through driving the car out of the dealership. His service continues, contacting me to ask if I have any questions and getting those questions answered promptly and thoroughly. I would definitely buy another car from Keith!

GOOGLE
Allison Baek-Watt
Full Star Full Star Full Star Full Star Full Star
8-13-2019
Allison Baek-Watt

Keith was kind and considerate to take care of us. Will return!

GOOGLE
Debra Griffith
Full Star Full Star Full Star Full Star Full Star
8-6-2019
Debra Griffith

What a wonderful buying experience it was! My salesman, Austin Parker, was exceptionally courteous and took the time to find out exactly what I was looking for, and low and behold, he found me the PERFECT car! Even I was surprised! Beyond that, the dealership is lovely. Far better than any other dealership I went to while shopping for my new car. I'd HIGHLY recommend this dealership AND Austin Parker!

GOOGLE
Luis Lagunes
Full Star Full Star Full Star Full Star Full Star
8-5-2019
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Dennis Wilkinson
Full Star Full Star Full Star Full Star Full Star
8-4-2019
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Cesar Baltazar
Full Star Full Star Full Star Full Star Full Star
8-3-2019
Cesar Baltazar

We were in the market for buying a vehicle and happened to stop at Arrowhead Lexus after being at a different dealer. We were impressed with their professionalism, friendliness and overall experience. Did have a misunderstanding or 2 but our sales person Mark Goss made a way to clarify and make it right. I would highly recommend purchasing a vehicle from Arrowhead Lexus! We drove off with a NX300!

GOOGLE
Carol Meiner
Full Star Full Star Full Star Full Star Full Star
7-30-2019
Carol Meiner

We came in to have our GS 350 serviced and walked out having purchased an LS500! Fran was the sales person we worked with and she was wonderful! Accommodating without being pushy, she has a great personality, infectious laugh and truly knows her stuff. We had specific wants on the new car for color and interior. Fran searched until she found exactly what we asked for. The car was coming from Texas and was ready for our pickup in five days from Arrowhead. We would recommend Arrowhead and their staff to anyone who wants a Lexus!

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Ethan Littlejohn
Full Star Full Star Full Star Full Star Full Star
7-30-2019
Ethan Littlejohn

Very friendly atmosphere, highly recommend the sales team.